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Terms and Conditions and Privacy Policy

Terms and Conditions:

1. Cancellations

In the event of a cancellation, customers must give 24 hours before hire/ tour time to receive a refund. Failure to do so will result in no refund.

Refunds are given at Townsville Jet Ski and Watercraft’s discretion.

If cancellation is due to poor weather, the customer can chose either to receive a refund or a gift voucher to be used at a later date. (Valid for 12 months).

2. Conditions of Payment

Full payment is required to secure booking.

Townsville Jet Ski and Watercraft reserves the right to charge funds up to $5000 for the following:

– Loss or damage to watercraft(s) or equipment

– Any outstanding debits on the hirer’s account (fuel, wetsuits, towables, etc)

– Cancellation of future bookings due to damage to watercraft(s) or equipment

-Minimum inspection payment of $500 for all rollovers. No exemptions!

3. Use:

(a) Minimum age of 16 years to operate watercraft(s)

(b) Maximum passenger loading including skipper is 2 persons (200kgs max)

(c) Maximum speed of 6 knots within 200m of shoreline

(d) Maximum speed of 6 knots within 60 metres of other vessels or persons

(e) Maximum speed of 6 knots within 200 metres of blue & white dive flag

(f) Wristband key / kill switch must be always worn by skipper whilst watercraft(s) is operating

(g) Driver and passengers must all be wearing approved life vests while operating the watercraft(s)

(h) Must have an observer (minimum 12 years of age) on the watercraft(s) if towing skier or ski tube

(i) The watercraft(s) must not be used in water shallower than 1 metre or damage to the hull, engine,

Impellers or associated workings for the jet unit will be the sole responsibility of the hirer

(j) Watercraft(s) must not operate within the hours of darkness

(k) The watercraft(s) will not be used by intoxicated persons or persons taking judgment impairing substances during the hire period

(l) The Hirer will exercise proper care and diligence for the security of the watercraft(s) and will do nothing to jeopardize any insurance claims that may arise while the watercraft(s) and equipment is in the Hirer’s care

(m) The watercraft(s) must be driven by or under direct instruction by the Hirer who signed for it

(n) Minimum passenger age is 8 years.

4. Breach of Law and Regulations

The Hirer shall be responsible for any costs resulting from breaches of Maritime Laws.

5. Discretion

Townsville Jet Ski and Watercraft reserves the right to remove the watercraft(s) & equipment from the Hirer’s possession or exchange it at any time at Townsville Jet Ski and Watercraft discretion.

6. Damage and Accidents

Should the watercrafts & equipment be involved in an accident or sustain loss while on hire. The following steps must be taken:

(a) Inform Townsville Jet Ski and Watercraft staff immediately. If the incident is life threating, call triple 000.

(b) Obtain the name and address of the driver of any other vessels involved and the name and address of the insurance company.

(c) Obtain the name and address of any witnesses.

(d) Make no other statements and do not admit liability for the accident, as per insurance practice.

7. Indemnity and Insurance

(a) Insurance on the watercraft(s) will be provided by the Hirer’s insurance company.

(b) In the event of an accident, the Hirer will complete any insurance forms required by Townsville Jet Ski and Watercraft and will cooperate for any insurance purposes.

(c) In the event of an insurance claim being declined due to some omission or fault on the part of the Hirer, then it is agreed that the Hirer will reimburse Townsville Jet Ski and Watercraft. to the watercraft(s) and for any third-party claims made against Townsville Jet Ski and Watercraft.

Privacy Policy:

Townsville Jet Ski and Watercraft operates Townsvillejetskiandwatercraft.com and provides the service.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, Townsville Jet Ski and Watercraft website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at TownsvilleJetskiandwatercraft.com unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service.

To provide the Service on our behalf.

To perform Service-related services; or

To assist us in analysing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.